WITH recent media interest highlighting passengers’ dissatisfaction with the seat pitch and cabin configuration in SAA’s new Airbus, we are compiling a report for Business Travel Now and TNW and we’d really like your opinions and client feedback on the issue. But we’re looking at the bigger picture and want to know, from your experience, which is the best- and the worst- airline in terms of pitch in economy. Is the situation prompting your clients to pay extra and upgrade or are they prepared to suffer in silence? Please e-mail your replies, long or short, to Ann Braun at a.braun@icon.co.za