Polls

Test poll

Which cruising destinations outside the Mediterranean are you seeing growing interest in from your clients?

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Have you experienced poor professional etiquette at industry events and fam trips?

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Have you seen an increase in visa rejections or requests for extra documentation for young adults or student travellers?

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Is low pay putting young talent off travel careers?

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Do you think leadership instability at SAA will affect passenger confidence?

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Do you charge clients a quotation fee (which becomes a service fee if they opt in)?

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When travelling in Africa, do corporate travellers generally prefer local hotel chains over international brands?

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Are you seeing interest from the domestic market for the new Club Med resort in KZN?

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Is checking clients in for their flights a standard service you provide?

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Are your clients open to splitting their stay among multiple hotels in a single destination in order to save on accommodation costs?

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Are your clients experiencing EES delays at European airports?

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How has the frequency of baggage mishandling incidents at SA airports changed over the past 12 months?

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Which schengen visas have the longest processing times?

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Are agents seeing demand for Central Asia (Kazakhstan, Uzbekistan, Kyrgyzstan)?

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Are you still selling ski packages?

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What has interest been like for European summer season travel this year?

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Are more clients opting for rail over air travel for intra-Europe itineraries due to rising fuel costs and airfares?

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Which strategy are your clients using most to offset the 2026 airfare hikes?

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Are cruise clients expressing concerns about Hantavirus and similar outbreaks on cruise ships?

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Are newer entrants to the industry being overlooked for fam trips, with invitations more often going to top performers as a form of incentive?

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Have you noticed a decline in hotels offering beneficial preferred rates?

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Are your clients cutting back on domestic travel because of fuel surcharges?

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What is currently your biggest source of work-related stress?

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In which regions are you seeing the biggest spike in airfares?

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Are you offering your corporate clients ESG reporting?

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Are you booking corporate clients on rail for intra-EU travel?

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Are you seeing enquiries shift to Mauritius and Seychelles in light of the Middle East conflict?

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Are you charging clients service fees for rebooking/reissuing tickets due to the recent ME airspace closures and travel disruptions?

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With the issues affecting SAA's Manage My Booking trade platform, do you feel that you will receive sufficient support from SAA's call centre to service bookings?

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Are you seeing more South Africans opt for travel to Mexico or the Caribbean due to visa challenges and political fears about the US and Canada?

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For ITCs: Do you consider a consortia's technological tools and innovation when deciding which to join?

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Would you say your NDC adoption has grown over the past year?

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Are clients still using SAA Voyager miles for trips?

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Are more South African travellers flying to Europe, via the Middle East, instead of directly?

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Are travellers taking advantage of increased international cruise itineraries arriving and departing from South African ports?

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What was your top selling destination in 2025?

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What was your biggest challenge in 2025?

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Are airlines becoming too punitive with cancellation and no-show fees?

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Did you see an increase in inquiries relating to Black Friday travel specials?

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Have you experienced airlines limiting access to their content on certain distribution platforms (GDS, NDC or other), due to insufficient volume of bookings?

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Are clients requesting to pay for travel using crypto?

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Are you seeing an increase in inquiries for travel with animals?

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If you were to introduce a consultation fee, which model would you opt for?

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Which upcoming sports events are you seeing the most interest in?

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How soon do clients expect a full itinerary after their initial inquiry?

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Have your clients reported an increase in unsolicited approaches from individuals at OR Tambo International Airport (for example, offering assistance with baggage, transport, or parking payments)?

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Do you think a second Durban airport is necessary?

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Would your clients be willing to take an autonomous vehicle for transfers?

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Are you seeing interest in Saudi Arabia as a leisure destination?

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Have you found that airlines are receptive to a direct payment system rather than a BSP?

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Do you think there is sufficient pax demand to sustain another low-cost carrier in SA market?

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Do your clients raise environmental concerns when considering Antarctica cruises?

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Are South African travellers sensitive to extreme weather when choosing their international travel destinations?

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Have you ever received an ADM for incorrect CTCE and CTCM entries into your PNRs?

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Are you seeing an increasing number of flight cancellations and delays due to aircraft technical issues this year, compared with last year?

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How many different booking systems would you say you interact with on a daily basis to fulfil client travel requests?

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Does your company run an internship programme for new entrants in the industry?

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Have you noticed an increasing number of travellers choosing northern European destinations over southern European destinations this summer?

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I don't sell cruises because...

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Have your clients experienced longer queues than usual at security at OR Tambo International in recent weeks?

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Are clients shying away from Middle Eastern travel hubs?

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Are you turning away clients who want to travel to Ireland due to the visa delays?

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Is there a need to upskill on domestic destination knowledge to better serve budget-conscious travellers?

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Do you find that clients travelling without children are proactively asking for adult-only accommodation options?

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Which types of South Africans mostly travel on international cruises?

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Which countries are the best at issuing tourist visas?

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Which destination would you like SAA to fly to next?

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Are clients looking more at African destinations, because of the incredible increase in airfares to overseas destinations?

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What has the interest been like for European summer season travel this year?

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In an increasing online world, is there still a future for printed travel brochures?

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Which destination do you find the most challenging when applying for client visas?

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What is the most challenging aspect of offering value-added services to clients?

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Have you seen declining interest in travel to the US?

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Are you seeing more inquiries for Easter bookings compared to last year?

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Are you booking more on NDC?

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Are you seeing enquiries for travel to the 2026 FIFA World Cup?

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Are you seeing more clients opting for rail over air for short-haul intra-Europe travel?

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Do you charge an upfront service fee?

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Do your clients going on local cruises take out travel insurance?

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Does your agency make use of a Customer Relationship Management (CRM) tool?

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Have you seen an increase in requests for all-inclusive packages in destinations that don't traditionally offer all-inclusive stays?

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Have you seen an increase in traveller requests for buy-now, pay-later options?

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Do you think South African air passengers would be willing to pay a green fare to offset their emissions?

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What was your top selling destination in 2024?

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Are you receiving more questions from clients about aircraft safety following the spate of accidents during the festive season?

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What was your biggest challenge in 2024?

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Which SE Asian destinations are most popular? (Select 3)

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Are you seeing an increase in inquiries relating to Black Friday travel specials?

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Are expedition cruises becoming more popular?

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Are you seeing an increase in inquiries relating to Black Friday travel specials?

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Are your clients rattled by the protests in Mozambique?

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Some airlines retain fees for pre-selected ancillaries when a passenger needs to change their flight due to unforeseen circumstances. Do you:

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Travel to which countries is negatively affected by the Middle East conflict?

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Are data storage costs becoming a big issue in your travel agency?

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Are clients spending big budgets on southern Africa travel rather than enduring overseas travel?

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Are your corporate clients now specifying that their travellers stay in accommodation with a specific carbon footprint?

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Are you:

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Should short-term rentals (e.g. Airbnb) be:

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Where do your clients want to go for the upcoming South African summer holidays?

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Do you feel travel agents are threatened by OTAs like Booking.com and Expedia?

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Booking Holdings CEO Glenn Fogel thinks that AI will accelerate a decline in traditional travel agents.

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Do you know the right questions to ask disabled travellers wanting to book a trip with your agency?

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Will the 2025 environmental levy, of about R1 100 per return flight to Europe, put Europe trips out of reach for leisure travellers?

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Do you use AI in any of your business operations?

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How much of your business in 2024 is corporate travel?

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Which social media platform do you use the most to promote and grow your business?

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How do you book NDC products?

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Do you have good demand from South Africans travelling to the Paris Olympics?

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Will the GNU improve the general economy of South Africa?

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Should airlines save fuel by not serving meals and drinks (other than water) on domestic flights?

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For which clients are you using NDC (CHOOSE 1)?

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Which Med destination is the most popular with your clients?

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Are you happy to switch to booking NDC content where available?

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Are suppliers conducting enough educationals to make sure agents understand their products?

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Are your sales volumes back to pre-COVID levels?

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What is your corporate travellers’ top concern when travelling into Africa (CHOOSE ONE)?

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In 2024, are you seeing more demand for group travel from (choose one):

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Which INTERCONTINENTAL airline offers agents the best afterhours support?

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Which REGIONAL airline offers agents the best afterhours support?

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Which domestic airline offers agents the best afterhours support?

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Are you struggling to find seats on flights for the coming European summer season?

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Will you still be working as a travel agent in five years from now?

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Are you booking more premium economy seating for your corporates instead of business class?

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Do you engage in the practice of skiplagging when requested by a client? (NB: This is an anonymous poll)

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Are you seeing an increased demand for solo travel products and services?

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In 2023-2024 is there increased demand for sustainable and green travel compared with 2019?

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Are you satisfied with afterhours support for agents and clients amongst International Airlines?

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Are you satisfied with afterhours support for agents and clients amongst domestic airlines?

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Are corporate clients travelling less because virtual meetings have become a thing?

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Do your clients attending conferences locally, regionally, and internationally report that the WiFi is adequate (select up to three answers):

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Have you seen increased demand for expeditions cruises, adventure itineraries and active holidays from people aged 60 plus?

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With international fares sky high, are more clients choosing to fly via the Middle Eastern hubs?

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Is the Wi-Fi provided at conferences as stable and fast as your clients would like?

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How important is Wi-Fi to your business travellers?

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Do you use AI as a means to source information and improve your travel offering?

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Are you finding that suppliers that you deal with for excursions, day trips, guided tours and shuttles are overwhelmed and cannot service your client properly?

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Are local airlines experiencing more delays than before the pandemic?

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Post-pandemic, do your corporate clients make unrealistic demands on you?

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Has NDC become more important technology in your operation?

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Have you implemented use of NDC in your operation?

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Are more clients wanting cruises on small ships? (River and sea cruises)

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Where do your clients want to go for the upcoming South African summer holidays?

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What is the most important technology for travel agents now?

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Travellers have been making up for lost time by indulging in revenge travel. How long can this continue?

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What is your single biggest challenge with airlines?

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With SAA's coming flights to Sao Paulo, do you expect a surge of bookings to South America?

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Do you charge walk-in clients a quotation fee (which becomes a service fee if they opt in)?

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what do you think about AI in travel?

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How easy is it for college travel graduates to find a travel agency job in SA?

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Does the industry lack experienced staff?

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Are you seeing demand for Thailand?

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Post-pandemic, how are suppliers incentivising agents?

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Is baggage still being lost and mishandled post-Covid?

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Are corporate conferencing budgets back to where they were in 2019?

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What percentage of your clients still travel without any top up travel insurance?

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Are your clients asking for trains instead of short-distance flights in Europe?

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What is your reason for cautioning young people against going into the travel industry?

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Would you recommend to young people that they go into the travel industry?

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Is corporate travel to China, including trade fairs and expos, experiencing good recovery?

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Do you predict that your travel volumes will reach pre-pandemic levels by the end of this year?

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Has demand for Asian cruising returned post-pandemic?

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Compared to pre-Covid, is demand for travel to China back to:

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Which country has the most unpredictable timing for issuing visas (compared to what’s quoted on its website)? If you’ve found countries not listed here troublesome, please email maritan@nowmedia.co.za.

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I expect more travel bookings from my clients in 2023 than in 2019.

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Are the numbers of travel sales for the next six months on par with 2019 Dec/Jan levels (pre-Covid)?

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Are high ticket prices deterring South African leisure clients from travelling overseas?

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Which domestic airline is the easiest for travel agents to deal with?

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ITCs! Can you afford to be out of the office for a big chunk of the day getting live training, workshops or product launches?

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What cruises are the most popular for the SA market?

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How much of the travel you are selling is corporate trips?

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Calling all agents! What do you prefer to be known as?

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What is the top seller for December?

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With airfares currently very high, are clients requesting ‘skiplagging’ (booking an itinerary where the stopover is the client’s intended destination)?

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How much have international airfares increased since October 2021?

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What would it take to attract agents to go back to working in a retail travel agency? Select the most important point below.

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Now that passenger details have to be supplied in an airline booking, are you finding airlines are using this info to market direct offers to your clients?

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What is the thing you dislike MOST about your job now? Check up to 3 answers.

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What is the thing you love MOST about your job now? Check up to 3 answers.

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Are the dramatic increases in domestic airfares stopping people buying tickets? Compare August 2022 with March 2022 (number of tickets sold, not sales value).

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In 2022, is offsetting your carbon footprint more important to your clients than in 2019?

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As business recovers, what are the top 3 challenges for agents? (Choose 3)

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In May, what percentage of your pre-Covid salary were you paid?

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In March, what percentage of your pre-Covid salary were you paid?

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What do you value the most about booking on a GDS system?

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In February 2022, what percentage of your pre-Covid salary were you paid?

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In January 2022, what percentage of your pre-Covid salary were you paid?

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By the end of 2022, corporate travel will be

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In November, what percentage of your salary were you paid?

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When non-clients phone in asking for information about travelling during Covid-19, do you:

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In September, what percentage of your salary were you paid?

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Are you ready for the anticipated influx of travel bookings when South Africa is dropped from Red Lists worldwide?

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In August, what percentage of your salary were you paid?

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In July, what percentage of your salary were you paid?

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In June, what percentage of your salary were you paid?

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Can SAA become the industry's favourite again?

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In May, what percentage of your salary were you paid?

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What are the greatest obstacles to sales of forward bookings to foreign countries for the second half of 2021?

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In April, what % of your salary were you paid?

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In March, what % of your salary were you paid?

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